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Lynda Stevens

Talent Development & DEI Executive

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Maximize returns on human capital investments through development of innovative training and talent programs and implementation of sound organizational development processes

Results-oriented, resourceful, and driven Talent Development and DEI Executive with extensive leadership experience in learning, development, human resources, and DEI. Proven success creating and directing strategic enterprise-wide learning ecosystems. Adept in needs assessment, talent recruitment, performance analysis and improvement, and career and skill development. Track record of reducing time to fill, onboard, and hire through effective talent acquisition strategies. Build productive relationships with key stakeholders inclusive of vendors, external partners, and professional groups. Demonstrate superior interpersonal, presentation, and communication skills.

Coaching & Mentoring

Learning Culture Cultivation

Accelerate and expand human capital impact to drive business objectives.

Transform workplace ethos to embed growth mindset and inclusive learning culture.

Curriculum/Program Design, Development, & Management

Construct dynamic learning ecosystems and career scaffolding to achieve performance excellence.

Needs/Data Analysis & Interpretation

Change Management

Establish organizational talent profile to identify KPIs and OKRs and prioritize development investments.

Strategic Partnerships & Alliances

Align people and process to effect seamless transitions and continuous improvement.

Agile Leadership Development

Create and leverage relationships to maximize business impact.

Project Management

Position people leaders for success with structured, results-driven programming.

Stakeholder & SME Relations

Shepherd projects efficiently to deliver on time, on target, and on budget results.

Create and foster trusted relationships to surface needs, gain credibility, and add value.

ACHIEVEMENTS

Coaching & Mentorship

  • 70% participation in optional DEI/unconscious bias training earned by working with stakeholders to explore delivery and modality options, compelling communications, engagement expectations, and post-learning reflection exercise.

  • Gained 100% participation in coaching and mentorship program to inform 1,500 people leaders on DEI tenets, and impact to business growth goals and human capital best practices.

  • Achieved 100% coaching program participation that introduced 150 people leaders to performance appraisal tools and newly launched corporate university and Learning Management System (LMS) features.

  • Coached and mentored 10 direct reports to build collaboration, consultation, and relationship building skills.

Accelerate and expand human capital impact to drive business objectives.

Inclusive Learning Culture Cultivation

  • Embedded learning culture into annual performance appraisal process through new self-assessment tool. Read Full Story

  • Empowered 3,000 employees to drive career progression by fostering dynamic learning culture and creating accessible, actionable career pathways.

  • Accomplished 70% participation in optional DEI programming by forming council to define and embed DEI goals, actions, and measurements and communicate impact to organizational growth and foster inclusive culture.

  • Reduced learning spend by 20% by aligning siloed business units to achieve cohesive learning culture.

Curriculum/Program Design, Development, & Management

Coaching & Mentoring

Accelerate and expand human capital impact to drive business objectives.

  • Launched award-winning learning ecosystem with 1,000 multi-modal learning assets by creating 24 career journey programs to support role-specific capability requirements through experience, exposure, and education.

  • 100% completion of post-learning activity realized through delivery of people leader discussion guides to promote DEI reflection, awareness, and action planning.

  • Created Excellence in Underwriting (EIU) career-spanning talent development framework to enable skill development for more than 3,000 technical professionals.

  • Launched award-winning McGriff University, enabling 24X7 access to over 1,000 learning assets.

  • Formalized 24 career paths and standardized over 200 skill profiles and corresponding learning assets.

Needs/Data Analysis & Interpretation

  • Streamlined 142 job titles into 10 job families through analysis and interpretation of workforce data for 3,000 employees, 120 locations, and 10 practice verticals. 

  • Created organizational talent profile across five business divisions, as well as nomination process to identify high-potential teammates, succession planning parameters for leadership roles, and talent mobility frameworks.

  • Improved onboarding program by coordinating with talent and human capital development programming to introduce new hires to business objectives, divisional growth targets, and organizational development goals.

Change Management

  • Led transition of 9,000 staff to remote workspaces with minimal business or client disruption by collaborating with leadership and cross-functional teams to resolve operational, technical, and people-based challenges. Read Full Story

  • 30% increase in tracked learning engagements realized by innovating program components to create individualized, group, and organizational career pathways.

  • 100% engagement in adopting skill-based self-assessment into annual performance appraisal process.

Strategic Partnerships & Alliances

  • Established alliance with Lloyd’s of London and Samford University London Campus to add international experience, exposure, and education to new internship program. Read Full Story

  • Managed $20 million budget to achieve DEI goals, researching and selecting investment opportunities with benefactors to provide short- and long-term impact to DEI goals.

  • Partnered with The University of Alabama, Auburn University, The University of Mississippi, Troy University, University of Georgia, and Samford University as a guest lecturer introducing students to financial services career opportunities, creating a pipeline of quality talent.

Leadership Development

  • Developed 3,000 people leaders to adopt inclusive talent acquisition tools, policies, and procedures.

  • 100% participation in Leadership Development program building skills in leading self, leading others, and leading the organization.

  • 70% diversity in C-suite roles and 28% boost in Employee Resource Group (ERG) participation earned through industry-leading DEI strategy incorporating inclusive culture, human capital, and community engagement.

Project Management

  • 17% growth in cyber risk department revenue earned through delivery of new product training to 50 personnel.

  • Delivered enterprise-wide learning ecosystem supporting 3,000 employees – strategy to implementation – 180 days.

  • Convened 50-member DEI Council at corporate headquarters to develop 2023 DEI strategic plan centered around enabling connection, collaboration, reflection, and celebration of organizational DEI achievements.

Stakeholder & SME Relationships

  • Established KPIs for 35 roles across seven business units through collaboration with stakeholders and SMEs.

  • Formed 10-member Council of Learning and Development to guide and inform existing and emerging skill-building needs and evaluate efficacy of talent programs and strategies.

  • Collaborated with five functional leaders to create an Organizational Talent Profile and prioritize learning development investments based on business impact.

Home: Welcome

RESUME

Work History

Top 10 U.S. financial services company with $555 billion in total assets. Formed in 2019 with BB&T and SunTrust merger.
Vice President of Talent Development/DEI Lead
Create and implement talent and DEI strategies and solutions to drive effective change management and organizational development in new remote working environments. Lead enterprise-wide projects and initiatives to create seamless transitions and support teammate engagement while fostering culture of inclusion and continuous learning.

  • Led transition of 9,000 staff to remote workspaces with minimal business or client disruption by collaborating with leadership and cross-functional teams to resolve operational, technical, and people-based challenges.

  • Managed $20 million budget to achieve DEI goals, researching and selecting investment opportunities with benefactors to provide short- and long-term impact to DEI goals.

  • Gained 100% participation in coaching and mentorship program to inform 1,500 people leaders on DEI tenets, and impact to business growth goals and human capital best practices.

  • 70% diversity in C-suite roles and 28% boost in Employee Resource Group (ERG) participation earned through industry-leading DEI strategy incorporating inclusive culture, human capital, and community engagement.

  • 100% completion of post-learning activity realized through delivery of people leader discussion guides to promote reflection, awareness, and action planning.

  • Accomplished 70% participation in optional DEI programming by forming council to define and embed DEI goals, actions, and measurements and communicate impact to organizational growth and inclusive culture.

  • Developed 3,000 people leaders to adopt inclusive talent acquisition tools, policies, and procedures.

  • 70% participation in optional DEI/unconscious bias training earned by working with stakeholders to explore delivery and modality options, key communications, engagement expectations, and post-learning reflection exercise.

  • Convened 50-member DEI Council at corporate headquarters to develop 2023 DEI strategic plan centered around enabling connection, collaboration, reflection, and celebration of organizational DEI achievements.

  • Created organizational talent profile across five business divisions, as well as nomination process to identify high-potential teammates, succession planning parameters for leadership roles, and talent mobility frameworks.

Top 10 financial services organization focused on delivering risk management solutions to Fortune 1000 enterprises.
Vice President of Learning & Development/Recruiting
Designed, developed, and implemented talent strategies to attract, retain, and develop talent in alignment with organizational development and business growth targets. Coached and mentored five direct reports.

  • Empowered 3,000 employees to drive career progression by fostering dynamic learning culture and creating organizational talent profile and assessment to enable talent mobility and succession planning.

  • Launched award-winning learning ecosystem with 1,000 multi-modal learning assets by creating 24 career journey programs to support role-specific capability requirements through experience, exposure, and education.

  • Streamlined 142 job titles into 10 job families through analysis and interpretation of workforce data for 3,000 employees, 120 locations, and 10 practice verticals.

  • Achieved 100% coaching program participation that introduced 150 people leaders to corporate university and new Learning Management System (LMS) features.

  • Formed 10-member Council of Learning and Development to guide and inform existing and emerging skill-building needs and evaluate efficacy of talent programs and strategies.

  • Improved efficiency and data analytics by leading digital transformation from fractured legacy systems to new streamlined platform for total of 3,000 personnel.

  • Established alliance with Lloyd’s of London and Samford University London Campus to add international experience, exposure, and education to new internship program.

  • Embedded learning culture into annual performance appraisal process through new self-assessment tool.

​American diversified global insurer and sixth-largest property and casualty insurer in the U.S.
Director of Training, Internship, Early Career, & Leadership Development
Designed, developed, delivered, and managed multi-modal curricula to promote career lifecycle core and role-specific competencies in alignment with business objectives, market opportunities, performance targets, and organizational succession planning goals.

  • 30% increase in tracked learning engagements realized by innovating program components to create individualized, group, and organizational career pathways.

  • Reduced learning spend by 20% by aligning siloed business units to achieve cohesive learning culture.

  • 17% growth in cyber risk department revenue earned through delivery of new product training to 50 personnel.

  • Created Excellence in Underwriting (EIU) career-spanning talent development framework to enable skill development for more than 3,000 technical professionals.

  • Established KPIs for 35 roles across seven business units through collaboration with stakeholders and SMEs.

  • Coached and mentored 10 direct reports to build collaboration, consultation, and relationship building skills.

  • Improved onboarding program by coordinating with talent and human capital development programming to introduce new hires to business objectives, divisional growth targets, and organizational development goals.

Work Product Examples

Click below for more information on my business-driven and people-focused approach to maximizing returns on human capital investments.

  • Lynda Stevens Work Product Examples Overview

  • Career-Spanning Learning Framework – Preboarding, Onboarding, Internship, Early-Career, and Mid-Career

  • Award-Winning Learning Ecosystem – Executive Summary

  • Corporate University Curriculum Matrix

  • Corporate University Course Catalog

  • Corporate University Orientation

  • Corporate University Self-Assessment Example

  • Job Aid – How to Create A Development Plan

  • Master of Education Capstone

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